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Our high quality guarantee is the direct reason why customers always choose us

The warranty we provide to our customers is as follows

When is our warranty period

Two years from the date of initial commissioning is our warranty period.

what we provide?

During this period, if it is not man-made damage and it is determined to be a problem with our equipment itself, we will provide new accessories for replacement and repair for free.

Lifetime free technical support

We will provide a lifetime technical guarantee to our customers.

what will we do?

We will feedback customers’ problems within 24 hours, and solve all customer problems within 72 hours, which is valid worldwide. It is the common responsibility of our Xinchen people to reduce the failure rate and ensure the continuous smooth production of customers!